Platform Policies

Community trust is our foundation. These standards ensure a respectful, transparent, and seamless experience for everyone.

For Buyers

Check the Fit: Review measurements, photos, and condition details before requesting a purchase.
Confirm the Details: Discuss fulfillment timing and the seller’s stated return policy before agreeing to a purchase.
Report Issues: Keep order communications and photos of any concerns so support can understand what happened.

For Sellers

Authenticity: Describe brands and materials accurately and only list items you are authorized to sell.
Accurate Fulfillment: Keep stock and preparation times current, and communicate shipping or pickup arrangements clearly.
Transparency: Any existing wear-and-tear (zippers, hems) must be documented in the listing photos.